jutawan Casino & Sportsbook Data Care

This page describes what we collect when you use jutawan and how we keep that data protected. We take your privacy seriously and apply consistent standards across all our services—sportsbook (Liga 1, Piala AFF, Champions League, Premier League, MotoGP, badminton), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile).

Our privacy policy outlines what personal information we collect, how we use it, who we share it with, and what rights you have. We comply with applicable data protection laws in the jurisdictions where we operate. If you have questions about how we handle your data, our support team is available via in-app chat or email.

We encourage you to read this policy carefully. By using jutawan, you acknowledge that you have understood our data practices and agree to them.

What We Collect on jutawan

We collect information in several categories. First, we collect account registration data: your email address, phone number, and a password you create. Second, we collect identity verification data: your full name, date of birth, and national ID number (required for Mobile Verification). Third, we collect payment information: the payment method you use (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, Mandini, local payment, online payment), transaction history, and deposit/withdrawal records. Fourth, we collect activity data: which markets you access (Liga 1, Mobile Legends, live dealer, slots), your selections, and your account balance.

We also collect technical data: your IP address, device type, browser information, and access logs. This helps us detect fraud, prevent account abuse, and troubleshoot technical issues. We do not collect your location data unless you explicitly grant permission. We do not sell your personal data to third parties for marketing purposes.

How We Use Your Data on jutawan

We use your data for the following purposes:

• Account management: We use your email and phone to verify your identity, send account notifications, and process password resets.
• Payment processing: We share your payment information with certified payment processors to complete deposits and withdrawals. These processors are bound by confidentiality agreements.
• Compliance and fraud prevention: We use your identity data and activity logs to comply with anti-money-laundering (AML) regulations, prevent duplicate accounts, and detect suspicious activity.
• Service improvement: We analyze aggregated (non-personal) activity data to understand which markets are popular (e.g., Liga 1 vs. Mobile Legends) and improve our platform.
• Customer support: We use your account data to respond to your inquiries and resolve disputes.
• Legal obligations: We may disclose your data if required by law, court order, or regulatory authority.

Third-Party Processors and Data Sharing

We work with third-party service providers to operate jutawan. These include payment processors (who handle e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and bank transfers), identity verification providers (who confirm your national ID during Mobile Verification), and cloud hosting providers (who store our servers). We share only the minimum data necessary for each processor to perform their function. All processors are contractually bound to protect your data and use it only for the purposes we specify.

Our servers may be located outside Indonesia. This means your data may be transferred to and stored in other countries. We ensure that any such transfer complies with applicable data protection laws. If you have concerns about international data transfer, please contact our support team.

Your Rights Regarding Your Data on jutawan

You have the right to access, correct, and delete your personal data. To exercise these rights, contact our support team via in-app chat or email. We will respond to your request within a reasonable timeframe. You also have the right to object to certain uses of your data (e.g., marketing communications) and to request a copy of your data in a portable format.

If you request deletion of your account, we will remove your personal data from active systems. However, we may retain anonymized or aggregated data for compliance, fraud prevention, and legal purposes. We may also retain data if required by law (e.g., anti-money-laundering regulations).

Cookies and Tracking on jutawan

We use cookies to remember your login session, store your preferences, and analyze how you use jutawan. Cookies are small text files stored on your device. Most are session cookies (deleted when you close your browser) or persistent cookies (retained for a set period). You can disable cookies in your browser settings, but this may affect your ability to use jutawan.

We do not use cookies to track you across other websites. We do not share cookie data with third parties for advertising purposes. Our analytics cookies help us understand which features are popular (e.g., Liga 1 vs. live dealer) and identify technical issues.

Your data is the foundation of trust between you and jutawan. We protect it with the same care we apply to every aspect of our platform.

Our Security Measures

We implement multiple layers of security to protect your data. All communication between your device and our servers is encrypted using TLS 1.2 or higher. Passwords are hashed using industry-standard algorithms; we do not store passwords in plain text. Payment information is processed by certified payment processors and is not stored on our servers. Access to your account data is restricted to authorized staff and is logged for audit purposes.

We conduct regular security audits and penetration testing to identify and fix vulnerabilities. If we discover a data breach, we will notify affected users and relevant authorities as required by law. However, no security system is perfect; we encourage you to use a strong, unique password and enable two-factor authentication if available.